How Airporttaxis24 Uses Cookies

Essential cookies help basic website functions work correctly, including page navigation, security checks, session continuity, and key booking-flow behavior.

Performance cookies help us understand which pages are useful, how visitors move through the website, and where we can improve speed, clarity, and usability.

Preference cookies remember choices such as language settings and similar convenience options so the website feels more consistent when you return.

Most browsers allow you to review, block, or delete cookies through privacy settings. Please note that disabling certain cookies may affect how some parts of the website function.

A request concerning mobility, health, disability, assistance animals, or another accessibility need may reveal special-category data. Provide only what is necessary for safe and suitable transport. We process this information with explicit consent where required, to protect vital interests in an emergency, to establish or defend claims, or under another lawful condition available under applicable law. Relevant details are shared only with staff and transfer companies who need them to arrange the service.

We disclose the minimum necessary data to the transfer company and driver; payment, banking, fraud-prevention and refund suppliers; hosting, cloud, security, communications, mapping, customer-support and analytics suppliers; professional advisers, auditors and insurers; group companies providing central services; and competent courts, regulators, police, tax or other authorities where legally required. Data may also be disclosed in a genuine corporate transaction subject to confidentiality and lawful safeguards. We do not sell personal data. Suppliers acting for us are bound by data-processing and security obligations.

Some transfer companies or technology suppliers may process data outside Latvia or the European Economic Area, particularly when a transfer takes place abroad or a global cloud, payment, communications, or support service is used. Where EU data-protection law requires a transfer safeguard, we rely on an adequacy decision, approved standard contractual clauses, binding corporate rules where applicable, or a specific lawful exception. Supplementary technical and organisational measures are used where appropriate. Contact us to request information about the safeguard relevant to a transfer.

We keep personal data only for as long as necessary for the purpose collected and to meet legal, tax, accounting, insurance, fraud-prevention, complaint and limitation-period requirements. Retention depends on the record: booking and transaction records are kept for the applicable statutory period; account data while the account is active and for a reasonable period afterward; support and claim records until resolution and expiry of relevant claims; security logs for a proportionate investigation period; and consent records while needed to demonstrate compliance. Data is then deleted, securely destroyed, or irreversibly anonymised.

We use risk-based technical and organisational safeguards including access controls, authentication, secure transmission where supported, environment separation, backups, logging, supplier controls, confidentiality obligations, and incident-management procedures. Access is limited to people who need the data for authorised work. No internet service can guarantee absolute security. Keep account credentials confidential, use a unique password, and tell us promptly if you suspect unauthorised access or a fraudulent communication.

Subject to legal conditions and exceptions, you may request access to your personal data; correction of inaccurate data; erasure; restriction; portability of data you provided; and information about recipients. You may object to processing based on legitimate interests and object at any time to direct marketing. Where processing relies on consent, you may withdraw it at any time without affecting earlier lawful processing. You may also ask for human review where a decision based solely on automated processing produces legal or similarly significant effects. We normally respond within one month and may verify identity before acting.

Booking confirmations, pickup information, security messages, receipts, service updates and responses to your request are operational communications and are not marketing. We send promotional email, SMS or similar messages only where consent or another lawful permission applies. You can unsubscribe using the message link or by contacting us. We may still send necessary service communications. Reviews and feedback may be published only in the form and scope explained when collected; ask us if you want a published review reassessed.

We use necessary browser storage for sessions, security, language, booking continuity and consent records. Optional analytics or advertising technologies are used only when configured and permitted by your choice. The Cookies Policy identifies current categories, purposes, examples, durations and controls. You can reject or withdraw consent for non-essential technologies without losing access to core information, although blocking essential storage may prevent requested booking or account functions from working.

The booking account and payment service is intended for adults. A parent, guardian or authorised adult may provide a child passenger’s details when arranging transport and should provide only what is necessary for safety, capacity and legal child-restraint requirements. We do not knowingly invite children to create accounts independently. We do not ordinarily make decisions producing legal or similarly significant effects solely by automated means. If that changes for a specific service, we will provide the required information and safeguards before the processing applies.

The website may link to or integrate a transfer company, payment service, map, social network, app store or other third-party service. That organisation may determine its own processing purposes and is responsible for its privacy notice. Review the notice presented by the relevant third party. Our policy does not govern processing independently controlled by another organisation, but we will assist with identifying the relevant recipient where reasonably possible.

For a rights request or privacy question, email info@airporttaxis24.com or write to Flaxoo SIA LLC at Grostonas iela 19-36, Riga, LV-1013, Latvia. Describe the request and relevant booking or account, but do not email full payment-card details or unnecessary identity documents. You may lodge a complaint with the Latvian Data State Inspectorate at www.dvi.gov.lv or with the supervisory authority where you live or work. We may update this policy prospectively; the “Last updated” date identifies the current version.